Resolved -
Verification of many trasaction resulted in completely positive results. We are closing the case
Dec 5, 21:48 CET
Monitoring -
The business partner informed us about a solution of the issue. Rubean is trying to verify the status.
Dec 5, 21:39 CET
Update -
The businesspartner is still trying to address the issue. Team Rubean is assisiting where possible.
Dec 5, 20:36 CET
Update -
We are (still) waiting for the business partner to address the issue.
Dec 5, 18:28 CET
Identified -
The business partner has identified the issue and is updating his platform within hte next 30 - 45 minutes
Dec 5, 17:23 CET
Investigating -
We are continueing the issue together with the acquirer. There seem to be connection issues and all sides are investigating.
Dec 5, 17:05 CET
Identified -
The issue has been identified and a fix is being implemented.
Dec 5, 17:02 CET
Investigating -
We are recognizing transaction authorization issues on this platform (only this on) and we are investigating.
Dec 5, 16:46 CET
